Frequently Asked Questions

Where are you located?

I am located at 235 Avenida Del Norte, Suite B, Redondo Beach, CA 90277.

Do you offer telehealth services?

Yes! If you are a California resident, I offer virtual sessions using a HIPAA-compliant platform.

What are your fees?

I offer complimentary 15-minute initial phone consultations. Individual 50-minute psychotherapy sessions are $185, and couple of family 50-minute sessions are $215.

I do offer sliding scale pricing to a limited number of clients based on financial need.

Cash, check, and credit card are all acceptable forms of payment. Please make checks out to Kaitlin Stone Family Therapy, Inc. Payment is due at the time of service.

Do you accept insurance?

I am an out-of-network provider, which means I do not bill your insurance company directly. If you are interested in using insurance for therapy, I can provide you with a monthly Superbill for services rendered, which you can submit to your insurance company for potential reimbursement.

Reimbursement for out-of-network benefits is solely dependent on your specific insurance carrier and plan. All payments and fees are due at the time of service. I do not communicate directly with insurance, so please be sure to confirm your benefits and coverage with your insurance provider prior to scheduling your first session with me.

What is your cancellation policy?

Please be advised that clients must cancel or reschedule an appointment at least 48 hours in advance of the schedule session time or they will be held responsible for paying the full fee for the missed session.